FAQ

1.Why is it so cheap, is it really $40?

Customer service：From production to sale of each product, there will be many distributors in between. Therefore, the production cost and the selling price are very different. But we are a shopping mall that directly cooperates with the factory. Due to special reasons, the shopping mall closed down, and the hoarded goods need to be dealt with at a special price.

2.I am in Canada, can it be shipped over?

Customer service：Yes, worldwide shipping now

3.It's December 17th and I'm in Australia. Will it arrive before Christmas if I buy it now?

Customer service：In theory, it is possible. Our logistics time is generally 5 to 15 days. The logistics in each region is different. As you know, we ship from California.

3.How much do you charge for shipping?

Shipping is free on all orders over $49 within Canada and the U.S.

4.Will I have to pay customs on an international order?

All customs fees are included in the total cost of all online orders.

5.Can I track my shipment?

Once you place an order, you will receive a confirmation email for your shipment and an estimated delivery date. You will also receive another notification email when your order is dispatched from our warehouse.

6.How will I be notified once my order is delivered?

When your order arrives, our delivery partners will typically contact you to set up a delivery appointment. Appointment availability may vary depending on the delivery partners in your area. Generally, they will deliver Monday to Friday between 9 AM and 5 PM, but some partners may be able to accommodate alternative times.